Terms & Conditions

Last Updated: May 15, 2024

1. Introduction

Welcome to StyleLux. These Terms and Conditions ('Terms', 'Terms and Conditions') govern your use of our website located at stylelux.com (the 'Website') and our styling services (together with the Website, the 'Services') operated by StyleLux ('us', 'we', or 'our').

By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Services.

2. Use of Our Services

2.1 Eligibility

The Services are intended for users who are at least 18 years of age. By using the Services, you confirm that you are at least 18 years of age and that you have the legal capacity to enter into these Terms.

2.2 Account Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2.3 Service Availability

We will make reasonable efforts to keep the Services operational. However, certain technical difficulties, maintenance or testing, or updates required to reflect changes in relevant laws and regulatory requirements may result in temporary interruptions. We reserve the right to suspend, discontinue or modify any or all aspects of the Services at any time without notice or liability.

3. Booking and Payment

3.1 Service Booking

By booking our styling services, you agree to provide accurate and complete information about your requirements. We reserve the right to refuse service if the information provided is found to be inaccurate, incomplete, or if the service requested falls outside our scope of expertise.

3.2 Pricing

All prices listed on our Website are in British Pounds (GBP) and are inclusive of VAT where applicable. We reserve the right to change our prices at any time, but changes will not affect bookings that have already been confirmed.

3.3 Payment

Payment for our services is required at the time of booking unless otherwise specified. We accept payment via the methods indicated on our Website. By providing your payment information, you represent and warrant that you have the legal right to use any payment method(s) in connection with any purchase.

3.4 Deposits

For certain services, we may require a non-refundable deposit to secure your booking. The amount of the deposit and the terms under which it may be forfeited will be clearly communicated to you prior to booking.

4. Cancellations and Rescheduling

4.1 Client Cancellations

If you need to cancel a scheduled appointment, please notify us as soon as possible. Cancellation policies for each service are as follows:

Special circumstances will be considered on a case-by-case basis.

4.2 Rescheduling by Client

Requests to reschedule appointments should be made at least 48 hours in advance. We will make reasonable efforts to accommodate your new requested time, subject to availability.

4.3 Cancellations by StyleLux

In the rare event that we need to cancel or reschedule your appointment, we will provide as much advance notice as possible and offer you the option to reschedule or receive a full refund of any payments made.

5. Intellectual Property

5.1 Website Content

The content on our Website, including without limitation, the text, graphics, photos, designs, logos, images, icons, and all other content ('Content'), is owned by StyleLux or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any of the Content without our prior written consent.

5.2 Trademarks

The StyleLux name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of StyleLux or our affiliates or licensors. You may not use such marks without our prior written permission.

5.3 User Content

By posting, uploading, or otherwise making available any content on or through our Services ('User Content'), you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise use such User Content in connection with the operation of the Services or the promotion, advertising or marketing thereof.

You represent and warrant that: (i) you own the User Content or have the right to use and authorize us to use the User Content as described in these Terms; and (ii) the posting of your User Content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

6. Confidentiality

We understand that during the provision of our services, you may share personal information with us. We are committed to maintaining the confidentiality of all client information. We will not disclose any personal or sensitive information provided by you to third parties without your explicit consent, except where required by law.

For more information on how we collect, use, and protect your information, please refer to our Privacy Policy.

7. Limitation of Liability

To the maximum extent permitted by applicable law, StyleLux, our directors, employees, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

In no event shall our total liability to you for all damages, losses, or causes of action exceed the amount you have paid to StyleLux for the Services over the six (6) months prior to the claim or one hundred pounds (£100), whichever is greater.

8. Disclaimer of Warranties

The Services are provided on an 'as is' and 'as available' basis. StyleLux and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement.

StyleLux does not warrant that the Services will be uninterrupted or error-free, or that defects will be corrected. StyleLux does not warrant or make any representations regarding the use or the results of the use of the Services in terms of their correctness, accuracy, reliability, or otherwise.

9. Indemnification

You agree to defend, indemnify, and hold harmless StyleLux, our contractors, licensors, and their respective directors, officers, employees, and agents from and against any and all claims, actions, demands, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys' fees) arising from:

This defense and indemnification obligation will survive these Terms and your use of the Services.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising out of or relating to these Terms or any use of the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

13. Entire Agreement

These Terms constitute the entire agreement between StyleLux and you in relation to your use of the Services, and supersede all prior agreements and understandings.

14. Contact Us

If you have any questions about these Terms, please contact us: